FAQ

Q: How long will the refinishing last?
A: It depends enitrely on how well you take care of the surface. As pointed out in our written warranty, you are not to use any abrasives such as scouring pads or abrasive cleaners. A soft sponge with a standard non-abrasive liquid cleaner such as 409, Fantastic, Simple Green, etc will work fine. Treat the finished surface as you would the finish on a new car. You wouldn't use scouring pads or harsh abrasive chemicals on your car's finish, right? The same applies to your new refinished surface. Take care of the finish and you can expect many years of good service. Under normal use, we will guarantee tub, tile, shower and counter top finishes for 5 years, providing the precautions as stated above are met.

Q: How long does the work take?
A: It takes one day to do all the prep work and refinishing. After the last coat is applied, the surface needs 24 hours to dry.

Q: What does it cost?
A: That's a question we answer in person, after we have inspected the work to be done. We always give free estimates with no obligations. Our prices are very reasonable and we do quality work with the best refinishing products available today.

Q: How is the work paid for?
A: We accept cash, personal checks, company checks and most major credit cards. Full payment is expected at completion of work.

Q. What kind of products do you use?
A. Our refinishing products come from the aerospace industry - they are used on the B-1 bomber and the Space Shuttle! They are designed to withstand very high temperatures and very high velocities. Since your bathtub will never travel at Mach 10 or reach 2,000 degrees in temperature, our resurfacing will last and last and last!

Q: I had this done before by somebody else and it didn't last 6 months! Why?
A: Some refinishers cut corners by not using the right products. We've seen them use cheap auto paint with no primer! We've had to repair some of their work and the old paint just peels right off, sometimes with only a fingernail! In addition, some refinishers have no formal training - they don't know what they are doing.

Our refinishers are factory trained and certified. The products we use are the absolute best in the industry. The result is that you get a high quality job that you can be proud of for years to come.

Q: Are you a mainland company?
A: No! We are a locally owned and operated company based in Honolulu and we serve the entire island of Oahu. We live here just like you. We understand local traditions and values. As an example, we will always remove our shoes before we enter your home. We treat you like family because it's the right thing to do. We want your business now and in the future as well.